Last Updated: 5/03/2024
Thank you for shopping at Create Cute. We strive to ensure that every product you receive meets your expectations. However, we understand that there may be occasions when you need to return an item. Please read our policy carefully to understand your rights and obligations regarding returns and refunds.
Eligibility
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Footwear and handmade products must be unworn and returned with all original tags and labels intact.
Initiating a Return
If you wish to return an item, please contact us at createcute709@gmail.com within [14 days] of receiving your order. We will provide you with instructions on how to proceed with the return. Please note that returns made without prior authorization may not be accepted.
Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping service and purchasing shipping insurance to ensure that your return is received safely.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7 business days].
Exchanges
We do not offer exchanges at this time. If you wish to exchange an item for a different size or color, please initiate a return and place a new order for the desired item.
Contact Us
If you have any questions about our refunds and returns policy, please contact us at createcute709@gmail.com or reach out to us at [Azamgarh,UP,India].